We Support The Healthcare Industry! For this event, SSN is proud to offer FREE admission to
employees of health plans, state agencies and hospitals as a thank you for all you do for all of us.

2021 Speakers

Health Plans/Providers
CareFirst BlueCross BlueShield Community Health Plan District of Columbia

George Aloth

President and Chief Executive Officer
UnitedHealthcare Community & State

Sarah Rubin

Director, Policy & Strategy
Health Plan of San Joaquin

Lakshmi Dhanvanthari, MD

Chief Medical Officer
Molina Healthcare of Ohio

Pamela Tropiano

Vice President, Healthcare Services
CalOptima

Betsy Chang Ha, RN, MS, LSSMBB, RYT-500

Executive Director, Quality & Population Health Management
iCare

Lisa Holden

Vice President, Accountable Care
Genesee Health Plan

James Milanowski

CEO
Central California Alliance for Health

Gordon Arakawa, MD, PhD

Medical Director
Gateway Health

Daniel Weaver

Vice President, Medicare and Medicaid Quality Programs
Community Health Plan of Washington

Stephanie Shushan, MHA

Senior Analyst, Integrated Programs and Strategic Initiatives
Anthem

Merrill Friedman

Senior Director, Disability Policy Engagement
CareSource

Amy Riegel

Director, Housing
Health Net

Nancy Wongvipat Kalev, MPH

Director, Health Education/Wellness/Cultural and Linguistic Services
Affinity Health Plan

Joanne Scillia

Vice President, Medical Management
Affinity Health Plan

Michelle Squire, MSN, RN, CCM

Manager, Case Management
Colorado Access

Marty Janssen

Senior Director of RAE Communication and Programs
Colorado Access

Ana I’I Brown-Cohen, MPH

Senior Manager of Health Programs
Englewood Hospital and Medical Center

Cynthia Mulder

Administrative Director of Pain Management & Palliative Medicine
Health New England

Preeti Nakrani, MPH

Be Healthy Medicaid ACO Program Manager
Michigan Association of Health Plans

Tiffany Stone

Deputy Director, Medicaid Policy
CareOregon

Karissa Smith, LPC, CADC I

Director of Care Coordination
CareOregon

Summer Sweet

Triage and Data Integration Manager of Population Health
Independent Health

Kelly Verrall, R.Ph.

Director of Pharmacy Quality and Medication Therapy Management
My Choice Wisconsin

Jean Kveberg, PharmD

Pharmacy Services Manager
MetroHealth

Kathryn A. Teng, MD, MBA, FACP

Physician Executive Director, Adult Health & Wellness Service Line,
Vice-Chair, Operations, Department of Medicine
Independent Health

Joshua Sawyer, PharmD

Clinical Pharmacist – MTM – HIV/Behavioral Health
States/Government Organizations
Alaska Department of Health and Social Services

Albert E. Wall

Deputy Commissioner
Florida Agency for Health Care Administration

Tim Buehner, Ph.D.

Program Administrator, Behavioral Health
NC Department of Health and Human Services

Michelle Laws, PhD, MA

Assistant Director for Consumer Policy and Community Stakeholder Engagement
Division of Mental Health/Developmental Disabilities and Substance Abuse Services
NC Department of Health and Human Services

Suzanne B. Thompson, MBA/MHA

Community Engagement and Empowerment Team
Division of MH/DD/SAS
Utah Department of Health

Jennifer Strohecker

Director, Bureau of Healthcare Policy and Authorization
Virginia Department of Medical Assistance Services

Tammy J. Whitlock, MSHA

Deputy Director of Complex Care and Services
Mississippi State Department of Health

Dorthy K. Young, Ph.D., MHSA

Chief Health Data, Operations and Research Officer
Washington State Health Care Authority

Stephanie S. Endler, MPA

Project Director, State Opioid Response Grant Division of Behavioral Health and Recovery
Department of Vermont Health Access

Bill Clark

Medicaid Compliance Officer
Michigan Department of Health and Human Services

Jackie Prokop

Director, Program Policy Division, Medical Services Administration
Idaho Department of Health and Welfare

Alexandra (Ali) Fernández

Bureau Chief
Bureau of Long Term Care, Division of Medicaid
Idaho Department of Health and Welfare

Chris Barrott

Medicaid Program Policy Analyst
Maryland Health Care Commission

Melanie Cavaliere

Chief of Innovative Care Delivery
Arkansas Office of Health Information Technology

William E. Golden, M.D.

Professor of Medicine and Public Health University of Arkansas for Medical Sciences Medical Director
New England States Consortium Systems Organization

Elena Nicolella

Executive Director
Kentucky Cabinet for Health and Family Services

Robert E. Putt, Jr.

Executive Director, Office of Health Data and Analytics
Kentucky Cabinet for Health and Family Services

Donna Veno

Acting Director, Division of Telehealth Services, Office of Health Data and Analytics
Industry Experts
Mostly Medicaid

Clay Farris

Director of Operations
Strategic Health Group LLC

Henry W. Osowski

Managing Partner
AARP Arizona

Leonard J. Kirschner M.D. M.P.H.

Immediate Past President
Count My Health

Chenelle Harris

Founder
HealthMine, Inc.

Amy Lung

Chief Operating Officer
Simplify Healthcare

Mohammed Vaid

CEO/Chief Solution Architect
T-Base Communications

Jan Smith Reed

Director of US Healthcare
HealthMine

Melissa Smith

Executive Vice President, Consulting and Professional Services
AIS Health, an MMIT company

Lauren Flynn Kelly

Managing Editor
Community/Members
Health People: Community Preventive Health Institute

Chris Norwood

Founder and Executive Director
Team USA

Lex Gillette

Paralympic Track and Field Athlete
Speakers Biographies


Clay Farris

Director of Operations
Mostly Medicaid

Clay has advised CMS administrators, state Medicaid Directors and a wide range of other clients in the healthcare industry. His unique blend of management consulting, project management, policy making and analytics help deliver on-time, actionable results for a wide array of business challenges. His experience includes policy making at both the federal and state levels, management consulting for large organizational change initiatives, big data solution sales and implementation and cutting-edge analytics. He currently serves as the Director of Operations for Mostly Medicaid, where he leads key project components related to consultation design, Medicaid subject matter expertise and project management. He has a masters in Health Policy from the Johns Hopkins Bloomberg of School of Public Health and is also a Certified Internal Auditor.

Jim Milanowski

President and CEO
Genesee Health Plan

Jim Milanowski has over 22 years experience in the management of mental health, substance abuse, behavioral health managed care and medical care coverage programs. Mr. Milanowski currently serves as the President and Chief Executive Officer of the Genesee Health Plan (GHP), administering a community based indigent health care plan. The health plan has covered over 70,000 Genesee County residents since 2001. Since the start of enrollment into Affordable Care Act in 2013, GHP has conducted outreach and enrollment sessions with over 15,000 Genesee County residents. The health plan received the 2015 Pinnacle Award from the Michigan Association of Health Plans for this effort. As a strong advocate, his expertise includes working to reduce racial disparities, uncompensated care, and the impact of chronic disease. During his leadership, Genesee Health Plan has received the national quality award from URAC for Best Practices in Patient Empowerment and Protection, the Greater Flint Labor Council's Community Partnership Award and the Robert M. Pestronk Excellence in Public Health Award. He is a founding member of the Health Net Collaborative, and a member of the Greater Flint Health Coalition Access, Dental and Medical Group Visit Committees. He is the Treasurer of the Michigan Association of County Health Plans and is on the Board of Directors for the Genesee Community Health Center. Mr. Milanowski received his Bachelor of Arts degree in Psychology from Spring Arbor University and his Master's of Science degree in Clinical Psychology from Eastern Michigan University. He is a limited-licensed psychologist in the state of Michigan, and has extensive counseling experience with adult, child, and adolescent populations.

Gordon Arakawa, MD, PhD

Medical Director
Central California Alliance for Health

Gordon Arakawa, MD, PhD is a medical director for the Central California Alliance for Health, a non-profit, managed care organization serving roughly 370,000 Medi-Cal members in Santa Cruz, Monterey and Merced counties. His clinical expertise includes Diagnostic Radiology, Nuclear Radiology, Infectious Disease and Public Health. Dr. Arakawa has served in many levels of the health system, from PET/CT oncology specialist to public health officer. Throughout his career, he has aspired to bring advanced data analytics and technology to healthcare. While serving as public health officer, he completed work on a Population Health Management framework. As a software architect, Dr. Arakawa guided the development of Tuberculo, a digital case management system used to manage patients with active TB. As medical director, he developed an algorithm that identified Alliance members who were at greatest risk for Covid-19 infection, thereby defining a population for targeted outreach. After completing a BA in Biology from Harvard University, Dr. Arakawa received an MD/PhD from Boston University with a PhD in Artificial Intelligence and Data Analytics. He then completed a Residency in Diagnostic Radiology and Fellowship in Nuclear Radiology at the University of Pennsylvania.

Daniel Weaver

Vice President, Medicare and Medicaid Quality Programs
Gateway Health

Daniel Weaver is an established leader with extensive experience developing and implementing intervention strategies to improve Medicare Stars performance. With demonstrated success with innovative intervention programs, Daniel's team has consistently delivered market-leading performance and forward-thinking engagement with providers and members.

Stephanie Shushan, MHA

Senior Analyst, Integrated Programs and Strategic Initiatives
Community Health Plan of Washington

Stephanie Shushan is a healthcare administrator with experience in program and operations management in academic, hospital and healthcare systems settings. In her role current role, she manages the Mental Health Integration Program (MHIP). This program integrates behavioral health in Federally Qualified Health Centers across Washington State through the evidence-based Collaborative Care Model. This program and her work intersects with broader efforts of behavioral health and physical health integration, telehealth and provider education and training.

George Aloth

President and Chief Executive Officer
CareFirst BlueCross BlueShield Community Health Plan District of Columbia

As the President & Chief Executive Officer for CareFirst BlueCross BlueShield Community Health Plan District of Columbia, George Aloth is responsible for leading the development and implementation of the company’s overall strategy, including general oversight of all operations and resources of the company, to ensure strategic growth. Aloth drives decision-making that creates medium- and long-term improvement for all company operations. As the leader of the Executive Team, he ensures that operational priorities and business unit goals are in alignment with the company’s strategic direction.

Mr. Aloth brings to this role experience and knowledge acquired from his previous positions as Chief Operating Officer and Chief Compliance & Privacy Officer for Trusted Health Plans, Inc., now CareFirst BlueCross BlueShield Community Health Plan District of Columbia.

Sarah Rubin

Director, Policy & Strategy
UnitedHealthcare Community & State

Sarah Rubin is a Director of Policy & Strategy at UnitedHealthcare Community & State. UnitedHealthcare Community & State proudly serves nearly 6 million Medicaid members in 31 states, plus Washington D.C. UnitedHealthcare is a division of UnitedHealth Group (NYSE: UNH) which is a diversified health and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.

Sarah focuses on the development of sustainable policy approaches to improve health outcomes and support integration for individuals who are dually eligible for Medicare and Medicaid across the spectrum of program designs and population needs, including long term services and supports (LTSS). Prior to this role, Sarah served as a Research Associate at L&M Policy Research, focusing on improving the usability and content of consumer health plan decision tools like Medicare.gov and Healthcare.gov and conducting qualitative and quantitative evaluations of federal health care delivery and financing demonstrations.

Sarah holds dual Bachelor of Arts degrees in Urban Studies and Medical Anthropology from the University of Pennsylvania. She also holds a Master of Public Health with a concentration in health management and policy from the University of Michigan School of Public Health and a Master of Business Administration from the University of Michigan's Ross School of Business.

Lakshmi Dhanvanthari, MD

Chief Medical Officer
Health Plan of San Joaquin

Lakshmi Dhanvanthari, MD is a Pediatrician and the Chief Medical Officer for Health Plan of San Joaquin (HPSJ). She works with the network physicians, health plan members and the community to ensure delivery of cost-effective, quality health care to the Medi-Cal members in San Joaquin & Stanislaus Counties.

She is a fellow of the American Academy of Pediatrics and a Diplomat American Board of Pediatrics.

Dr. Dhanvanthari’s prior experience includes working at Health Net as the Regional Medical Director and as Staff VP Medical Director at WellPoint.

Her clinical experience includes patient care and teaching at the University of California/Irvine, Children’s Hospital of Orange County, and Sinai Medical Center in Chicago.

Dr. Dhanvanthari volunteers in various community efforts to invest in the future of healthcare in the local community. She serves on the San Joaquin Continuum of Care Board to tackle homelessness in San Joaquin County. She participates in the San Joaquin and Stanislaus Behavioral Health task force to address the access to care for individuals with behavioral health and substance abuse problems. She is an active participant of the Community Partnership Advisory Council of the Health Careers Academy. She is committed to improving health care and building strategies to increase the health care work force in San Joaquin & Stanislaus Counties and brings this passion to the Board.

About HPSJ Health Plan of San Joaquin, a not-for-profit, public health plan, has been serving members and the community since 1996. Located in the heart of California’s multicultural Central Valley, local HPSJ is the leading Medi-Cal managed care provider, serving over 91% of Medi-Cal recipients in San Joaquin County and over 67% in Stanislaus County. HPSJ offers a broad network of providers and works closely with doctors to develop programs and services to ensure quality health care for 350,000 members who are mostly working families and children, as well as seniors and disabled residents.

During this time of COVID-19 pandemic – Dr. Dhanvanthari: “HPSJ staff are working safely, taking all precautions recommended by local and state public health authorities. In this way, we are still here for our members – providing information, access to health care, and support, for our providers – offering practical assistance as we remain open for business with no interruptions, and for our diverse, vulnerable community – where we continue our long-tradition of collaboration.” At www.hpsj.com/coronavirus/ Health Plan of San Joaquin offers reliable, health-related information and resources for help during this chaotic time.

Pamela Tropiano

Vice President, Healthcare Services
Molina Healthcare of Ohio

Joined the Molina Healthcare of Ohio team in October 2019 and have been focused on leading and working alongside the clinical teams ensuring individual members receive necessary care and services.

Senior Executive Health Services Leader with over 38 years of experience in nursing, 20+ in health care and health plan administration. Direct clinical experience in palliative care, hospice care, home care, pain management, and case management practice. Current nursing license in three states: Ohio, Florida, and Arizona. In-depth understanding of the challenges facing complex and underserved populations/Medicaid and Medicare recipients both from the direct clinical practice and payer side. Experience includes executive leadership of health plan clinical service areas including case management, disease management /population health, utilization management, quality management/improvement, and 24-hour nurse triage; as well as designing innovative programs to help better serve the needs of Medicaid / Medicare members while driving financial efficiency. Experience in clinical program design and implementation for new and existing public sector health plan programs. These programs include behavioral and physical health specialty integration and long-term services and supports. Prior experience includes senior-level positions on both the provider and payer side.

Betsy Chang Ha, RN, MS, LSSMBB, RYT-500

Executive Director, Quality & Population Health Management
CalOptima

Betsy is a result-oriented healthcare transformation leader with diverse experience in creating efficient and effective health care programs and clinical processes leveraging information technology (IT) to improving health care for the most vulnerable population.

Her experiences include leading healthcare reform for the incarcerated population in California prison system under the Federal Receivership; creating a Lean approach for clinical IT implementation to ensure clinical adaption and sustainability; leading learning collaboratives nationally to improve patient-centered chronic care program leveraging the purchasers' support; directing enterprise-wide IT implementation project driven by business processes redesign for a start-up health plan; creating a safety-net provider network in a for profit practice management organization serving Medicaid and Medicare members. Betsy started her health care career as a pediatric Hematology, Oncology, and Bone Marrow Transplant nurse.

She is currently the Executive Director at CalOptima responsible for Quality Management & Quality Analytics, Population Health Management, and Behavioral Health Integration. Prior to CalOptima, she was with OptumCare as the National Vice President of Clinical Program Management responsible for development and implementation of clinical programs, such as community-based palliative care program and facilitated virtual care, throughout the care delivery organizations in California, Texas, Arizona, Nevada, Utah, New York, and Florida.

Previous employers included Monarch Health Care, AltaMed, California Prison Health Care Receivership, Center for Health Care Strategies, CalOptima, MedParners, and Children’s Hospital Los Angeles. Betsy has a master’s degree in Healthcare Management from California State University of Los Angeles and a bachelor’s degree in Nursing from University of Maryland, School of Nursing. She is a Certified Master Black Belt in Lean Six Sigma and a former Baldrige examiner.

Betsy is passionate about promoting health, wellness, and vitality in her community and the health care workforce. She designed and developed evidence-based Mindfulness Integrative Practice curriculum to promote resiliency and prevent compassion fatigue for the frontline health caregivers as a 500 hour-level certified Yoga Teacher specialized in Trauma Informed teaching instructions. She offers mindfulness yoga and self-care workshops at professional conferences including Californian Health Care Foundation (CHCF) Leadership convenings. Betsy serves on the Technical Advisory Committee for First 5-OC. Her hobbies include teaching yoga, oil painting, and traveling.

Lisa Holden

Vice President, Accountable Care
iCare

Lisa Holden is the Vice President Accountable Care for Independent Health Care Plan (iCare) located in Milwaukee, Wisconsin. In her role, Holden is responsible for developing and implementing strategies and programs to obtain measured care management performance levels and for the ongoing management of the iCare’s Medicaid and Medicare member experience within its model of care.

Holden has extensive and varied experience in nonprofit management, government affairs, public policy, coalition building and leadership.

Prior to joining iCare in 2014, Holden was the Senior Director of Organizational Development and Education at Visiting Nurse and Hospice Care of Santa Barbara. Holden’s public policy and government affairs experience includes eight years serving as the Executive Director of the Connecticut Coalition Against Domestic Violence (CCADV) and Board Member for the National Network to End Domestic Violence. Under her leadership CCADV became a state and national leader on addressing the needs of domestic violence victims within the criminal justice system.

Holden’s nursing leadership career included serving as the Regional Manager for Ambulatory and Community Women’s Health Services for Aurora Health Care in Milwaukee, WI. In that position Holden led efforts to improve health care services for women and children and foster reform and improvements in government agencies and community organizations to reduce infant mortality. From 1983 to 2000, Holden was extensively involved in both the March of Dimes and the Wisconsin Association of Perinatal Care (WAPC) Board of Directors, chairing the joint Public Policy committee.

Holden is a graduate of Marquette University and has a Certificate in Integral Leadership by the University of Notre Dame, Mendoza School of Business. Holden is a legacy member of the Refiner’s Playground and a graduate of Kathy Pike’s Academy for Coaching with Horses.

Merrill Friedman

Senior Director, Disability Policy Engagement
Anthem

Merrill Friedman leads the Disability Policy Engagement team and advocacy strategy for Anthem, a leading health benefits company serving nearly 74 million people nationwide through its affiliates. She works collaboratively with consumers, advocates and stakeholders to ensure the diverse interests and preferences of older adults, individuals with disabilities, and children involved in child welfare programs inform Anthem’s health benefits approaches and related initiatives. Ms. Friedman also leads the National Advisory Board (NAB) on Improving Health Care Services for Older Adults and People with Disabilities and advances the integration of the NAB's six foundational principles, the independent living philosophy, and principles of self-determination throughout these programs, as well as Anthem’s member interactions and business practices. In addition, she leads strategic partnerships with national and local organizations to advance the development of inclusive public policy. Previously, Ms. Friedman was interim director at a nonprofit foster care agency serving children and adolescents who experienced severe neglect and physical abuse. She also served as president and chief executive officer of a private organization that owned and operated residential treatment facilities, group homes and home and community based services in several states for adolescents with mental health conditions, substance use disorders, and intellectual disabilities. Ms. Friedman is a nationally recognized leader in Medicaid, LTSS and health services that reflect the needs and interests of older adults, people with disabilities and children and adolescents. Health program expertise includes disability, aging, drivers of health (SDoH), foster care, mental health and substance use, intellectual and developmental disabilities, and justice involvement. Her extensive experience in program development, strategy, new business growth and operations management informs the innovation and development of home and community-based services and capacity building. Ms. Friedman has served on numerous national boards and commissions. She was appointed by President Barack Obama to the President’s Committee for People with Intellectual Disabilities and by Governor Jennifer Granholm to the MI Statewide Independent Living Council where she also served as Board Chair. Currently, Ms. Friedman serves on the board of directors for Family Voices, Rebuilding Together, and is a member of the National Academy of Social Insurance (NASI) and the NASUAD MLTSS Institute Advisory Board.

Amy Riegel

Director, Housing
CareSource

Amy Riegel is the Director, Housing at CareSource. She plays an integral role in building a new division of CareSource that will transition current Medicaid members off of government subsidies into a high-quality life. JobConnect will accomplish this goal through assisting members to build a solid structure of economic and social supports that when coupled with the health supports currently in place will give members a new path for their future. Prior to joining CareSource, Amy was with the City of Dayton for ten years serving as the Manager of Community Development and Grant Administration. Amy provided policy leadership to the City in the areas of housing development, asset-based community development, education, and homelessness reduction. During her tenure she oversaw the administration of over $200 million dollars in HUD funding and used forward thinking strategies to provide a 3:1 leverage with private, local and state dollars. She works tirelessly for the underserved within the community. She has served on numerous Boards within Ohio that are focused on poverty elimination, affordable housing, and neighborhood revitalization. Amy is a graduate of Wright State University. She has her Housing Development Finance Professional certification from The National Development Council. She is proud to live in Dayton, Ohio with her husband and three young daughters.

Nancy Wongvipat Kalev, MPH

Director, Health Education/Wellness/Cultural and Linguistic Services
Health Net

Nancy Wongvipat Kalev is Director of Health Education and Cultural and Linguistic Services at Health Net for the past 17 years. In her current position, Ms. Kalev is responsible for programs and services for the California business related to health education, prevention and wellness, language services, health literacy, cultural competency, and health equity. Ms. Kalev holds a Master of Public Health degree in community health sciences with an emphasis on socio-cultural aspects of health, and a bachelor's degree in psychobiology from the University of California, Los Angeles (UCLA). Ms. Kalev has over 20 years of experience in health care management, program development, implementation and evaluation. Prior to Health Net, Ms. Kalev was manager for prevention programs at AIDS Project Los Angeles, evaluation consultant for the Long Beach health department’s federal Housing and Urban Development (HUD) funded Healthy Homes Initiative and public health fellow responsible for disaster planning and HIV program evaluation, research associate with UCLA School of Public Health responsible for community research projects involved with women’s health and socio-cultural aspects of health, and research associate with UCLA School of Medicine responsible for breast and ovarian cancer research. Ms. Kalev is currently a board member with ETR, a behavioral health non-profit devoted to providing science-based programs and services, driven by its mission to improve health and increase opportunities for youth, families and communities.

Joanne Scillia

Vice President, Medical Management
Affinity Health Plan

Joanne Scillia is the Vice President of Medical Management for Affinity Health Plan in New York City. In this role she is responsible for the operations, quality and compliance of utilization management and case management. Ms. Scillia has over 25 years of executive level clinical operations experience performing change management for established organizations and new implementation within start up organizations. Her background includes conception and design of clinical programming and operations including clinical product development, quality outcomes and compliance. Prior to working with Affinity Health Plan Joanne was the Vice President of Population Health at Renown Health in Reno Nevada, a not for profit, fully integrated health care system. In this role Ms. Scillia was responsible for the implementation of this program and led a team of over 500 employees responsible for system level clinical integration including utilization management, clinical informatics, community health, member engagement, discharge planning and care management. Prior to Renown, Ms. Scillia was the Vice President of Clinical Operations for Complex Care Solutions a National Care Management organization contracted with over 25 insurance plans including Managed Medicaid and Medicare. In this role her responsibilities included care management operations, implementation of new contracts, new program development and the design of a proprietary EMR. Ms. Scillia has spoken at national forums in regard to population health and holds her BSN from Florida International University.

Michelle Squire, MSN, RN, CCM

Manager, Case Management
Affinity Health Plan

Michelle Squire currently oversees Case Management at Affinity Health Plan. She has more than 20 years of experience in the healthcare industry, starting with caring for critically ill pediatric and neonatal patients. Her current area of expertise lies in the insurance sector, working with private health insurance and managed-care companies on care management and population health. Michelle is a published author about Integrated Case Management with her most recent publication focusing on an evidence-based and holistic approach to population health and the necessity for an integrated method in care coordination. She is excited to have the incredible opportunity to bring her clinical and teaching expertise to organizations nationwide, engaging providers and assisting them with integrating care in hospital and insurance-based settings. Michelle earned her Associate of Applied Science in Nursing degree in 1998. In 2016, she earned her Bachelor of Science in Nursing degree, Summa Cum Laude, from Walden University. In 2018, Michelle completed her graduate studies, earning her Master of Science in Nursing degree from Walden University.

Marty Janssen

Senior Director of RAE Communication and Programs
Colorado Access

Marty Janssen is the Senior Director of RAE Communication and Programs for Colorado Access, a non-profit health plan that administers Medicaid programs for the State of Colorado. In his current role, Marty is responsible for directing the development and implementation of programming aimed at increasing access to care and improving health outcomes for underserved populations and helping to drive commitment and connection to those programs among Colorado Access’s provider network and the community at large. Marty works across all levels of government, with health systems and independent providers, and among various member channels to help ensure the success of Colorado Access in meeting its mission and in fulfilling its obligations to the State.

Marty brings to this role in-depth experience with public policy and publicly funded health care platforms, acquired through years of working in various capacities in local and state government and the private health care sector. He holds a Master of Public Administration from the University of Colorado.

Ana I’I Brown-Cohen, MPH

Senior Manager of Health Programs
Colorado Access

Ana I’I Brown-Cohen, MPH is the Senior Manager of Health Programs at Colorado Access, a non- profit health plan specializing in the integrated management of populations enrolled in public insurance. Ms. Brown-Cohen leads the operationalization of Colorado Access’ health strategy through the design and implementation of population-level interventions for Medicaid and CHP+ members. This work is instrumental in ensuring delivery of whole person care and specifically, that the right intervention is delivered to the right population, at the right time. Ms. Brown-Cohen received her Master’s degree from the University of Colorado’s School of Public Health. Prior to coming to Colorado Access, Ms. Brown-Cohen previously worked at Centura Health, one of Colorado’s largest healthcare systems, where she led a Medicare eligibility and enrollment team that served the Denver Metro Area. She also has experience working in state corrections, mental health, and recovery from substance use.

Cynthia Mulder

Administrative Director of Pain Management & Palliative Medicine
Englewood Hospital and Medical Center

Cynthia is the Administrative Director of Pain Management & Palliative Medicine at Englewood Hospital and Medical Center where she has successfully implemented pain management initiatives that have enhanced the quality of care, improved patient satisfaction while reducing cost of care and length of stay for Medicare patients. Cynthia is recognized nationally for her contributions to pain management and the development of multi-modal integrative medicine programs, she opened one of the first private nurse practitioner pain management practices in New Jersey, which focused on the therapeutic relationship, self-care, stress management and health promotion for patients with acute and chronic pain.

As lecturer and keynote speaker, she has given many national presentations on pain management and integrative medicine including the annual PAINWeek Conferences. She believes that healthcare providers must first recognize that the therapeutic relationship they provide for the patient is the primary foundation for optimal health and healing. Educating and engaging patients to become active participants in healthcare helps to reduce the overall cost of healthcare, improve patient’s function and overall quality of life.

Affiliated with various colleges and universities, she received the annual excellence award given by New York University for her contributions as a faculty member, and the first National Nurse Practitioner Award for Clinical Excellence given by the National Conference in Chicago. Cynthia’s goal is to continue to implement innovative initiatives in pain management that meet the needs of the Medicare, Medicaid and underserved population by providing high quality care in a cost- effective environment. She believes that the success of healthcare in the future will be achieved by integrating research-based medicine within a caring humanistic therapeutic model that engages patients and promote self-care.

As a healthcare provider and lecturer her philosophy and style is humanistic and supportive. She believes that at any given moment we are all teachers, learners and doers. At any given moment we all have the ability to influence the health and healing of another soul.

Preeti Nakrani, MPH

Be Healthy Medicaid ACO Program Manager
Health New England

Preeti D. Nakrani, MPH, is the Medicaid Program Manager for the BeHealthy Partnership Medicaid ACO at Health New England. Preeti received her undergraduate degree in Health: Science Society and Policy from Brandeis University, and earned an MPH from the University of Massachusetts School of Public Health. She has been supporting the Medicaid ACO since its inception in 2018 and has experience launching care management programs, managing clinical operations, and overseeing various reporting requirements under the program.

Tiffany Stone

Deputy Director, Medicaid Policy
Michigan Association of Health Plans

Tiffany Stone is the Deputy Director, Medicaid Policy for the Michigan Association of Health Plans (MAHP), a Lansing based organization that represents 12 health plans in Michigan.

Prior to joining, MAHP, Tiffany worked in the Medicaid Health Plan space focusing on operations and program implementation. She also served as a Quality Analyst for the Michigan Department of Health and Human Services.

Currently, Tiffany volunteers her time by serving as Vice President on the Board of the National Alliance of Mental Illness (NAMI) of Genesee County and on the Board of Honor Community Health.

Tiffany earned her Bachelor’s Degree in Elementary Education from the University of Michigan- Flint and her Master’s Degree in General Administration from Central Michigan University.

Karissa Smith, LPC, CADC I

Director of Care Coordination
CareOregon

Karissa Smith, LPC, CADC I is the Senior Operations Manager and leads the Regional Care Teams who provide care coordination services to CareOregon’s most vulnerable and underserved members. overseeing the care coordination functions for CareOregon. She is a Licensed Professional Counselor and Certified Alcohol and Drug Counselor within the state of Oregon. Karissa received her BS in Psychology from Oregon State University and her MA in Marriage and Family Therapy from George Fox University. Over the past 12 years Karissa has worked with individuals of all ages and in a variety of settings within the healthcare field including residential substance use treatment, outpatient individual and family therapy, crisis services, and behavioral health care coordination. She enjoys working collaboratively with teams to develop and implement processes that reduce barriers to care and promote effective efficient systems.

Summer Sweet

Triage and Data Integration Manager of Population Health
CareOregon

Summer Sweet is the Triage and Data Integration Manager of Population Health at CareOregon. Summer received her BS in both Neuroscience and Psychology from Washington State University in Pullman, Washington. She was a recipient of Psychology Dean’s Research Scholarship to develop and support a Longitudinal Study of Decision Making with persons diagnosed with Parkinson’s Disease led by Dr. Maureen Schmitter-Edgecombe and continued to support the project as a post graduate. Summer has a broad knowledge base from her diverse experience across the spectrum of healthcare. She has experience in direct patient care, customer service, billing and coding, insurance, care coordination and technical systems. She has a unique understanding about how to integrate systems, assist with data analysis, and coordinate care. She is extremely passionate about the healthcare service industry and utilizing the technological tools available to improve process, reduce cost and utilization impacting our most vulnerable and underrepresented populations.

Kelly Verrall, R.Ph.

Director of Pharmacy Quality and Medication Therapy Management
Independent Health

Kelly Verrall, R.Ph. is the Director of Pharmacy Quality and Medication Therapy Management at Independent Health in Buffalo, NY. Kelly is a graduate of Duquesne University School of Pharmacy. She started her career in retail pharmacy and worked hospital pharmacy for a short time. She has been working in Managed Care at Independent Health since 1998. Kelly has been overseeing Independent Health’s Medicare MTM program since 2006 when CMS first launched MTM through Medicare Part D. She helped launch the Medicaid version of MTM at Independent Health in 2012 and has overseen its growth and development since then. She strives to keep her team’s focus on the dual goals of MTM which are to (1) Improve therapeutic outcomes through improved medication use, and (2) decrease the risk of adverse events. A large part of her MTM work involves setting up and maintaining systems to identify the best time and situations in which to intervene as well as the right data to ease the process of performing MTM.

Jean Kveberg, PharmD

Pharmacy Services Manager
My Choice Wisconsin

Jean Kveberg is a Pharmacy Services Manager at My Choice Wisconsin, which serves disabled and frail elderly populations. My Choice Wisconsin sponsors dual-eligible Special Needs Plans (SNP) as well as Medicaid-only plans. Many members are Low Income Subsidy (LIS) eligible, bringing economic challenges to an already complex population. My Choice Wisconsin also coordinates with the State of Wisconsin Medicaid program to provide our members with comprehensive care under a single umbrella organization. Because of the plan’s small size, she is responsible for many of the Medicare Part D functions, including formulary development, Prior Authorization protocols, Part D related reporting, and compliance activities.  

The Pharmacy Services department also provides clinical support for members, staff, and providers. The unique needs of this population and the healthcare professionals that serve them provide ample opportunity for producing and utilizing materials that are accessible to members, families, and supports. Materials need to be conscious of literacy, language, vision, and health care literacy challenges while still providing the information critical to our members’ health.  

Before joining My Choice Wisconsin, Jean had worked in a variety of pharmacy settings, from retail to compounding to health care administration, often in organizations serving challenging populations. Jean also currently works with PharmaStar, a regional Pharmacy Benefit Manager, where she serves on the Commercial and PACE Pharmacy and Therapeutics Committees.  

Jean attended the University of Wisconsin-Madison, receiving a PharmD in 2002 and a BS in English Literature in 2003.

Kathryn A. Teng, MD, MBA, FACP

Physician Executive Director, Adult Health & Wellness Service Line
Vice-Chair, Operations, Department of Medicine, MetroHealth
MetroHealth

Kathryn A. Teng, MD, MBA, FACP joined the faculty of MetroHealth in spring 2015. She is the Physician Executive Director for the Adult Health & Wellness Service Line and the Vice-Chair for Operations in the Department of Medicine at MetroHealth, the safety-net and county teaching hospital of CWRU School of Medicine. She practices General Internal Medicine with a focus on preventive care and chronic disease management. She has additional experience in women’s health and office gynecology. As Service Line Director and Vice-Chair, she oversees the operations of more than 200 providers in the fields of family medicine, internal medicine, geriatrics, medicine-pediatrics, behavioral health, addiction medicine, express care, and dentistry, in 21 practice locations across Northeast Ohio.

Prior to joining the MetroHealth System, Dr. Teng served on the faculty of Harvard University/Massachusetts General Hospital and Cleveland Clinic, leading their efforts in personalized healthcare. She completed her medical training at Vanderbilt University School of Medicine and her MBA at CWRU Weatherhead School of Management. Dr. Teng leads efforts at MetroHealth in population health, primary care re-design, empanelment and access. She helps to ensure high quality care and access for patients regardless of reimbursement and has created programs to meet the needs of patient groups who are often under-represented or who have special needs, such as high utilizers of Medicare and Medicaid spending, LGBTQ and Autism services, and programs for patients with chronic pain and addiction. Dr. Teng has been instrumental in MetroHealth’s response to COVID, as well as the rapid implementation and sustained success of telehealth.

Joshua Sawyer, PharmD

Clinical Pharmacist – MTM – HIV/Behavioral Health
Independent Health

Joshua Sawyer, PharmD, is a Medication Therapy Management Pharmacist specializing in behavioral health and infectious disease at Independent Health in Buffalo, NY. Josh is a graduate of the University at Buffalo (UB) School of Pharmacy and Pharmaceutical Sciences and completed a PGY-II residency in HIV and Infectious Diseases at UB and the Erie County Medical Center, in 2008 and worked as a clinical assistant professor at the University at Buffalo until 2019. During that time, he had several clinical responsibilities, including work with the ECMC Immunodeficiency Services Clinic, where he was responsible for integrating clinical pharmacy services into interdisciplinary primary and specialty care for members living with HIV or viral hepatitis, as well Endeavor Health Services, where he helped launch a combined Medication Assisted Treatment (MAT)/Behavioral Health Services program for young adults living with substance use disorders. In 2019, he joined the Independent Health team where he works with Western New York’s Medicaid members with the aims of optimizing their health outcomes as they pertain to Behavioral Health and HIV.

Albert E. Wall

Deputy Commissioner
Alaska Department of Health and Social Services

Albert Wall is deputy commissioner for the Alaska Department of Health and Social Services, overseeing Family, Community and Integrated Services. Before beginning in that role for DHSS on Dec. 3, 2018, Wall was chief executive officer for Peninsula Community Health Services of Alaska and also previously served at DHSS as director of the Division of Behavioral Health, the department’s budget manager and a Medicaid manager. Wall has 20 years of experience in the behavioral health field, in positions ranging from direct service provider to chief executive. He has overseen multimillion dollar budgets and the provision of a broad range of services in behavioral health, developmental disabilities, substance abuse, and suicide prevention and alcohol safety programs. Wall also worked as a military chaplain and finance officer and was called back into military service after the Sept. 11, 2001, attacks. Wall counseled families and advocated for their non-physical needs through the chain of command. Wall holds master’s degrees in counseling psychology and divinity. He has been deployed overseas and awarded the Bronze Star. He remains an active member of the Alaska Army National Guard.

Tim Buehner, Ph.D.

Program Administrator, Behavioral Health
Florida Agency for Health Care Administration

Tim Buehner received his Ph.D. in Counseling Psychology from the University of Florida. He has served as research and clinical professor, hospital administrator, and psychologist at Sylvester Comprehensive Cancer Center, the University of Miami School of Medicine, and Florida State University. He also spent ten years as a consultant conducting training, management, and intervention research for state and federal agencies. Tim is currently the Behavioral Health Program Administrator for Medicaid Policy at the Florida Agency for Health Care Administration.

Michelle Laws, PhD, MA

Assistant Director for Consumer Policy and Community Stakeholder Engagement
Division of Mental Health/Developmental Disabilities and Substance Abuse Services
NC Department of Health and Human Services

Dr. Michelle Laws is the Director of Community Engagement and Empowerment at the NC Department of Health and Human Services, Division of Mental Health, Developmental Disabilities, and Substance Abuse Services (MH/DD/SAS). Prior to returning to work for the NC Division of MH/DD/SAS, Dr. Laws served as the Director of Policy and Public Advocacy for the NC National Alliance on Mental Illness (NAMI-NC).

Dr. Laws’ distinguished professional career also includes serving as the Assistant Director of the Community Health Coalition, Inc, a nonprofit organization working to eliminate health disparities and improve health outcomes for poor and medically marginalized communities in North Carolina; serving as the former Executive Director of the North Carolina State Conference of the NAACP; serving as an adjunct professor, teaching undergraduate courses in sociology, research methods, and statistics for North Carolina Central University, North Carolina State University, and college-transfer courses in federal and state prisons.

Dr. Laws also served as the legislative liaison for NC DHHS’s Division of MH/DD/SAS (where currently serves), during a time when the state was undergoing major reform (in early 2000) of its public MH/DD/SAS system including the dismantling and restructuring of area MH/DD/SAS authorities. Dr. Laws has been widely recognized both nationally and internationally as a dynamic speaker and passionate advocate for underserved populations, including impoverished women and children, the homeless, justice involved youth and youth aging out of foster care, and persons with lived MH and SUD experience. She has earned the respect from diverse communities of peers, colleagues, and policy makers for being a politically astute and diplomatic leader, operating in various capacities, including policy, public affairs, advocacy, and health and human services program development and evaluation.

Dr. Laws is a native of Chapel Hill, NC and holds a Bachelor of Arts degree in Communications from the University of North Carolina at Chapel Hill, a Master of Arts Degree in Sociology from North Carolina Central (Magna Cum Laude graduate), and a Ph.D. in Social and Behavioral Sciences from Virginia Commonwealth University School of Medicine’s Department of Health Policy and Behavior.

Suzanne B. Thompson, MBA/MHA

Community Engagement and Empowerment Team
Division of MH/DD/SAS
NC Department of Health and Human Services

Suzanne Thompson has worked mental health, developmental disabilities and substance abuse services field for more than 30 years. She currently works as the Team Leader for the Community Engagement & Empowerment Team with the Division of Mental Health, Developmental Disabilities and Substance Abuse Services (DMH/DD/SAS). She has a bachelor’s degree in Psychology from James Madison University and Masters degrees in Business Administration and Health Administration from Pfeiffer University. She has held many positions over the years from direct care to administrative.

Jennifer Strohecker

Director, Bureau of Healthcare Policy and Authorization
Utah Department of Health

Tammy J. Whitlock, MSHA

Deputy Director of Complex Care and Services
Virginia Department of Medical Assistance Services

Tammy received her Bachelor’s from Longwood University and her Master’s in Health Administration from Virginia Commonwealth University. Prior to coming to the Department of Medical Assistance Services (DMAS) Tammy worked in the areas of physical rehabilitation, mental health, and juvenile justice. Tammy started working with DMAS in 1994 as a Rehabilitation Analyst and has held various positions in Long Term Care, Maternal & Child Health and Managed Care. Tammy currently serves as the Deputy of Complex Care overseeing behavioral health services, Commonwealth Coordinated Care Plus, and all long term care programs.

Dorthy K. Young, Ph.D., MHSA

Chief Health Data, Operations and Research Officer
Mississippi State Department of Health

Before joining the Mississippi State Department of Health, Dr. Young served as the Deputy of Health Services, the Director of Innovation Initiatives, and the Medical Services Director in the Mississippi Division of Medicaid. She has also been a Director in University of Mississippi Medical Center Hospital Administration and for UMMC's University Heart Center. Dr. Young is a graduate of Furman University in Greenville, South Carolina, and holds a Master of Health Services Administration degree from Mississippi College in Clinton, Mississippi. She earned her Ph.D. in Clinical Health Sciences from the University of Mississippi Medical Center in Jackson, MS. In addition to her role with the Mississippi Division of Medicaid, Dr. Young is an adjunct faculty member for the School of Health Related Professions at the University of Mississippi Medical Center. She has experience in hospital administration, health information and informatics, life sciences research, healthcare reimbursement, analytics and policy development.

Stephanie S. Endler, MPA

Project Director, State Opioid Response Grant Division of Behavioral Health and Recovery
Washington State Health Care Authority

Stephanie S. Endler, MPA, is the Project Director for the State Opioid Response II (SOR II) Grant with the Washington Health Care Authority, Division of Behavioral Health and Recovery (DBHR). She leads a team of grant treatment staff, and is a Subject Matter Expert for opioid use disorder treatment and policy. She is responsible for the approximately 30 projects totaling more than $27 million. Most recently, she implemented the SOR I and Opioid State Targeted Response (STR) Grant for Washington State. Stephanie has more than 25 years of experience in various roles with federal, state, and non-profit agencies, including more than 10 years’ experience negotiating, drafting, managing, and monitoring contracts for behavioral health services.

Bill Clark

Medicaid Compliance Officer
Department of Vermont Health Access

Bill Clark is the Medicaid Compliance Officer at the Department of Vermont Health Access (DVHA, the department responsible for Vermont's publicly administered health insurance programs). Mr. Clark is responsible for maintaining the department’s compliance with federal and state managed care regulations and policies and he coordinates all programmatic audits and compliance corrective action plans.

Prior to working in Compliance and Provider and Member Relations, Mr. Clark was a Financial Director at DVHA where he managed audits, accounting practices, grants/contracts and other fiscal management duties. Before entering the Medicaid world, Mr. Clark served in various roles within the Vermont Department of Health, including: terrorism preparedness, death investigation and emergency medical services.

Jackie Prokop

Director, Program Policy Division, Medical Services Administration
Michigan Department of Health and Human Services

Jackie Prokop, PhD, MHA, RN, is the Director of the Medicaid Program Policy Division, which is located within the Michigan Department of Health and Human Services. She has worked for the State of Michigan for over 27 years, with most of the years working in the Medical Services Administration, the agency responsible for the administration of the Medicaid program. In her current role, she oversees health policy related to Medicaid, the Healthy Michigan Plan, Maternal Outpatient Medical Services (MOMS), The Flint Waiver and the MI Child program. She has a bachelor’s degree in Nursing, a master’s degree in Health Care Administration, and PhD in Nursing with an emphasis on health policy. In addition, she has over 10 years of clinical experience in a variety of health care settings.

Alexandra (Ali) Fernández

Bureau Chief, Bureau of Long Term Care, Division of Medicaid
Idaho Department of Health and Welfare

Alexandra (Ali) Fernández is the Bureau Chief for the Bureau of Long Term Care with the Idaho Division of Medicaid. She has spent her career in the public sector working with, and for, people with disabilities – from direct services to policy development and program administration. Ali’s current focus is maximizing the quality of services administered by the Bureau of Long Term Care by promoting consistent, efficient performance of the Bureau and fostering a collaborative partnership with vendors and service providers.

Chris Barrott

Medicaid Program Policy Analyst
Idaho Department of Health and Welfare

Chris Barrott has worked in contract management and program development for more than twenty years in the private and public sector. She has worked with Idaho Medicaid for ten years and is currently serving as the Quality Assurance Manager for the Bureau of Long Term Care as well as the Contract Manager for the Duals programs. Chris loves to find efficiencies, dream up solutions and then work to implement them to ensure the best outcomes possible.

Melanie Cavaliere

Chief of Innovative Care Delivery
Maryland Health Care Commission

Melanie Cavaliere serves as the Chief of Innovative Care Delivery at the Maryland Health Care Commission (MHCC). Melanie has twenty years of professional experience in health care policy and employee benefits consulting. Current projects include aligning practice transformation efforts in Maryland and assisting in the development of a statewide primary care strategy. Melanie previously worked as a Vice President at Discern Consulting in Baltimore, Maryland where she developed and implemented PCMH and ACO incentive plan and reward programs and Value Based Insurance Design (VBID) strategies. Melanie has also held consulting positions at Mercer and Aon. Melanie received a Bachelor of Arts in Psychology and a Master of Science in Industrial and Labor Relations from West Virginia University.

William E. Golden, M.D.

Professor of Medicine and Public Health
University of Arkansas for Medical Sciences
Medical Director
Arkansas Office of Health Information Technology

William E. Golden, M.D. is Professor of Medicine and Public Health at the University of Arkansas for Medical Sciences and the Medical Director for the Arkansas Office of Health Information Technology, the state HIE, as well as the state’s Medicaid program. He has served as the clinical lead for Medicaid’s nationally recognized multipayer payment reform initiative. Previously, he served as the Vice President for Clinical Quality Improvement of the Arkansas QIO and designed numerous statewide quality improvement projects. A past Chair the Board of Regents of the American College of Physicians, Dr. Golden served 4 years on the Board of Directors of the National Quality Forum and is a past President of the American Health Quality Association. He is a past member of the Guiding Committee of the CMS Health Care Payment Learning Action Network (HCP-LAN) and co-chaired of its Primary Care workgroup. Dr. Golden received an AB from Brown University, an MD from Baylor College of Medicine, and internal medicine training at Rush Medical Center in Chicago.

Elena Nicolella

Executive Director
New England States Consortium Systems Organization

Elena Nicolella is the Executive Director of the New England States Consortium Systems Organization, a private, non-profit committed to supporting State Government Health and Human Service agencies. Elena previously worked for the State of Rhode Island’s Executive Office of Health and Human Services as the Director of Policy and Innovation and prior to that, as Medicaid Director. Elena also worked for the Centers for Medicare and Medicaid Services for in the Boston Regional Office. She received her Master’s in Public Health from Boston University.

Anne Santifer

Executive Director
Arkansas Office of Health Information Technology

Anne Santifer is Director of the Office of Health Information Technology as of August 2018. Anne has nearly 10 years of experience in the operations, development, and policy supporting Medicaid quality improvement programs. She is experienced in program management, Value based programs and data and information technologies supporting health care and social service programs. Prior to joining OHIT, Anne served as the assistant director of health care innovations at Medicaid which included the successful Patient Centered Medical Home program.

Robert E. Putt, Jr.

Executive Director
Office of Health Data and Analytics

Kentucky Cabinet for Health and Family Services Robert Putt is Executive Director of the Office of Health Data and Analytics. Robert has been part of Kentucky state government for over 13 years. He served as the Commonwealth’s first Chief Data Officer; CIO of the Cabinet for Health and Family Services; Deputy CIO of the Judicial Branch and Executive Officer of the Administrative Office of the Courts; and Program Director in the Finance and Administration Cabinet for the Department of Revenue and Commonwealth Office of Technology.

Prior to state government, Robert spent nine years as a vendor to state, local and federal government as Vice President at MAXIMUS; General Manager at ACS; and Director of Project Management at SCT. He began his career as a summer intern at IBM; then programmer analyst at Ashland/Valvoline working in the U.S., Canada and Europe for 18 years in various systems engineering and project management roles, ending as manager of enterprise solutions. A native of Carlisle, Pennsylvania, and high school transplant to Sharpsburg, Kentucky; Robert holds a MBA in Management and BS in Mathematics from Morehead State University. He has been an adjunct professor at Georgetown College and Eastern Kentucky University; and resides in Lexington, Kentucky.

Donna Veno

Acting Director, Division of Telehealth Services, Office of Health Data and Analytics
Kentucky Cabinet for Health and Family Services

Donna Veno serves as the Acting Director of the Division of Telehealth Services, Office of Health Data and Analytics, Cabinet for Health and Family Services. With over 44 years in Kentucky State Government, she provided project management, business process reengineering and customer relationship management in the health arena. For the past 20 years, Donna served as administrator of the Kentucky Telehealth Board, and most recently in setting up the Kentucky Telehealth Program; a state program establishing telehealth policy and guidance for healthcare practitioners providing telehealth across the Commonwealth. During the Patton administration, Donna was part of 200 state government employees who worked on a reengineering initiative, Empower Kentucky, examining the myriad of processes used across the Health Services, Workforce Development, Revenue, Transportation, Tourism, Natural Resources and Finance and Administration Cabinets.

Henry W. Osowski

Managing Partner
Strategic Health Group LLC

Hank Osowski, a Founding Member of Strategic Health Group, is an experienced health care executive and strategist who has provided leadership to commercial, Medicare and Medicaid health plans for more than 30 years. He currently is the Managing Director of Strategic Health Group, a new boutique strategic and financial advisory firm dedicated to bringing seasoned leadership to enable health care organizations to succeed in a challenging and changing environment. He is an expert in Medicare Advantage and Medicaid long-term care strategies. Formerly, as Senior Vice President Corporate Development, he was a key member of the senior leadership team that the company from a near death experience to an exceptionally strong financial position. He led SCAN Group's efforts to expand into seven additional California counties. Hank also led SCAN's entry into Arizona and served as the initial President of SCAN Health Plan Arizona and SCAN Long Term Care. The service area expansions represent approximately a quarter of SCAN's membership and added nearly $450 million to SCAN's revenue. He also led the organization's strategic planning efforts and initiated an innovation development regimen to seek improvements in care coordination practices and future care outcome protocols. Prior to SCAN, Hank served as a Principal in a national health care consulting organization providing a range of strategic, financial and development services for health plans, physician groups and hospitals. He began his California career as a member of the senior management team responsible for the turnaround and financial survival of Blue Cross of California. In this capacity, Hank led the financial turnaround of the Individual and Small Group Division and provided leadership to the organization's strategic planning efforts. Earlier he served as Vice President International Operations for American Family Life Assurance Corporation where he directed the activities of the company's Canadian and European operations. In this role he directed the development of start-up operations in the United Kingdom, Germany and Italy, as well as the financial turnaround of the company's Canadian operations. Earlier, Hank also served as Director of Insurance Consulting Services for Coopers and Lybrand, a predecessor to PriceWaterhouse Coopers. Throughout his career, he has been a frequent speaker on critical issues and challenges facing the Medicare and Medicaid programs. In 2011, Hank spoke to the Managed Medicaid Congress about principles for structuring effective long term care programs, to the Medicare Market Innovations conference about opportunities for strengthening a plan's five star quality rating and offered his strategic projections for the future of Medicare. He also spoke to a diverse health care and technology audience at the Healthcare Unbound conference about leveraging the power of technology to improve the quality of health outcomes and care interventions.

Leonard J. Kirschner M.D. M.P.H.,

Immediate Past President
AARP Arizona

Dr. Kirschner is Immediate Past President of AARP Arizona. He is a member of the AHA Committee on Research and was a member of the 2010 Long Range Policy Committee. He is on the Board of Directors of Wickenburg Community Hospital. He is a member of the National Advisory Board on Improving Health Care Services for Seniors and People with Disabilities. He is a Trustee of the Arizona Perinatal Trust, a member of the Arizona State Medicaid Advisory Committee, the State Trauma Advisory Board, and Fighter Country Partnership. He was a member of the Harvard School of Public Health Leadership Council, 2003 to 2006, and the 2003 Citizens' Task Force on the Maricopa County Health Care System. He is a past President of the Veterans Medical Leadership Council of the Carl T. Hayden VA Medical Center, and he served on the Board of the AzHHA from 1998 to 2005. He was a member of the AHA Regional Policy Board from 2000-2003 and 2007-2009 and was on the Board of the PMH Health Systems Strategy Group, 1994-2001; Del E. Webb Hospital, 2002-2008; and Sun Health, 2004-2008. He retired as a Principal with William M. Mercer Inc., a global consulting firm, in 2001. During his tenure with the company, he provided consulting services to such diverse Medicaid programs as TennCare, MediCal and AHCCCS.

Dr. Kirschner was Vice President, Health Care Initiatives, State Health Care, EDS, 1993 to 1999. During his 6 years with EDS, he provided consulting services to Medicaid programs across the United States, including business trips to all 50 states. Dr. Kirschner was Director of the Arizona Health Care Cost Containment System (AHCCCS) from February, 1987 until July, 1993. This program provides health care to over 1 million residents of the state. The prepaid model pioneered by Arizona is considered to be the most cost effective means of providing quality health care to Medicaid beneficiaries. During his 6 years as AHCCCS Director, he represented the western states and Pacific territories on the Executive Committee of the State Medicaid Directors Association and chaired the Medicaid Managed Care Technical Advisory Group.

During the past 40 years, he has been an invited speaker at numerous conferences across the country speaking on the subjects of Medicaid, Medicare, managed care, behavioral health and health care reform. He was on the Advisory Committee of the National Managed Health Care Congress, a featured speaker of the Medical Leadership Forum and co-author of "Medicaid Managed Care" in the Managed Health Care Handbook. He was the recipient of the 1994 Arizona Hospital and Healthcare Association's Salisbury Award and the 1997 Arizona Department of Health Services and Arizona Medical Association's Public Health Service Award. In 2006, he was awarded the Healthcare Lifetime Achievement Award by the Phoenix Business Journal and the Individual Leadership Award by WESTMARC. Dr. Kirschner is a graduate of Williams College, Albany Medical College, and the Harvard University School of Public Health. He is board certified by the American Board of Preventive Medicine and is a Fellow of the American College of Preventive Medicine and the Aerospace Medical Association.

Dr. Kirschner served on active duty in the United States Air Force for 22 years commanding five Air Force hospitals before retiring in 1985 as Commanding Officer of the USAF Hospital, Luke Air Force Base with the rank of Colonel. He spent ten years at military medical facilities outside the United States, including assignments in Turkey, Japan, Vietnam, Thailand and Spain, and served four years as Director, Cadet Health Services at the USAF Academy. His military awards include the Legion of Merit, Bronze Star, Air Medal and Vietnam Service.

Chenelle Harris

Founder
Count My Health

Amy Lung

Chief Operating Officer
HealthMine, Inc.

Amy Lung joined HealthMine in 2019 as the Chief Operating Officer. She brings 14 years of healthcare experience focused on Quality Improvement through data-driven member and provider engagement strategies. With extensive experience working between health plans and provider organizations, Amy has designed multi-year, sustainable quality improvement programs for several organizations and has a keen interest in utilizing data and technology to expedite results. In previous roles, she led high performing health plans to achieve and sustain a 4.0 Star Rating in Medicare Advantage, 4.0 NCQA Medicaid Health Plan Ratings, led top-rated Medicaid Plan Performance, collaborated to win two state Medicaid RFPs and has captured significant revenue return in Medicaid Withhold Programs. Amy is certified as an Improvement Advisor from the Institute of Healthcare Improvement and holds a LEAN for Healthcare certification through UCLA extension. She also holds a B.A. in Biology from the University of Wisconsin— Eau Claire. In her free time, Amy enjoys traveling, reading, food & wine and spending time with her husband and two sons in their hometown of Grosse Pointe, Michigan.

Mohammed Vaid

CEO/Chief Solution Architect
Simplify Healthcare

Mohammed is a technology industry veteran with extensive experience of delivering innovative technology solutions. He has driven more than 50 different application and product development initiatives with 45,000+ hours of solution design and technical oversight. Under his leadership, Simplify Healthcare established itself as a market leader in its space.

Jan Smith Reed

Director of US Healthcare
T-Base Communications

Jan Smith Reed has dedicated her career to discovering and implementing solutions across the Healthcare enterprise. Combining her broad industry knowledge, education, and social awareness she brings a holistic view of best practice to achieve business goals, advocate for patients, and ensure compliance. Having personally experienced blindness, Jan is passionate to bring awareness and solutions to simplify the challenges around healthcare accessibility. She is excited to represent T-Base Communications as Director of US Healthcare.

Melissa Smith

Executive Vice President, Consulting and Professional Services
HealthMine

Melissa Smith is the Executive Vice President of Consulting and Professional Services at HealthMine, bringing over 25 years of experience in Star Ratings, strategy, sales, and marketing for health plans, providers, pharmacy benefit managers, and industry vendors. Melissa has extensive experience developing strategic and tactical solutions to meet client needs and a strong background of building productive partnerships across internal teams and with external vendors to improve performance on clinical, medication, patient survey, and administrative quality measures. Most recently, Melissa was Senior Vice President of Sales, Marketing, Strategy and Stars at Gorman Health Group. She is a well-known thought leader and healthcare strategist with proven success developing enterprise-wide solutions to improve Star Ratings, quality performance, health outcomes, and the member experience. Melissa’s team helps clients improve performance within quality ratings systems, evaluate market dynamics and opportunities, optimize distribution channels, and support our clients’ strategic planning needs. Prior to Gorman Health Group, Melissa served in a leadership capacity at Cigna-HealthSpring. Before working in Medicare Advantage and quality ratings systems, Melissa was an Associate Director at Vanderbilt University Medical Center. Melissa received her degree from Purdue University and began her career at KPMG, LLP. Melissa’s unique background of business process, regulatory compliance, and healthcare quality offers our clients unique access to healthcare strategy, quality performance, revenue optimization, and more.

Lauren Flynn Kelly

Managing Editor
AIS Health, an MMIT company

Lauren Flynn Kelly is a managing editor with AIS Health, an MMIT company, where she has been covering health business issues ranging from drug benefits and specialty pharmacy to managed Medicare and Medicaid for more than 15 years. She served as editor of AIS Health’s Drug Benefit News (the predecessor to RADAR on Drug Benefits) from 2004 to 2005 and again from 2011 to 2016, and now manages RADAR on Medicare Advantage (formerly Medicare Advantage News). Lauren graduated from Vassar College with a B.A. in English.

Chris Norwood

Founder and Executive Director
Health People: Community Preventive Health Institute

Since founding Health People as a women’s AIDS peer education and support program in 1990, Chris Norwood has developed its powerful peer model into a groundbreaking organization where effective health education, support and disease prevention is entirely delivered by low-income people themselves impacted by chronic disease and AIDS.

Guided by its concept of Community Asset Programming in which the community, and especially local residents, are entirely seen as an asset, Health People has repeatedly shown that supporting community mobilization, knowledge and skills is vital to rebuilding health in the era of chronic disease.

In 2005, Chris was selected for a special Nobel Peace Prize Nomination honoring 1,000 women from around the world for their local work. In 2018 and 2019, she was also named a Notable Woman in Health by Crain’s New York.

Lex Gillette

Paralympic Track and Field Athlete
Team USA

Lex Gillette is a globally recognized Paralympic track and field athlete for Team USA. Competing primarily in the long jump, Lex has amassed four Paralympic medals, four world champion titles, and he is the current world record holder in the event. He is the only totally blind athlete on the planet to eclipse the 22-foot barrier in the long jump. He is currently training for the 2020 Tokyo Paralympic Games where he aims to bring back gold for the United States of America. Robbed of his sight during childhood, Lex Gillette was determined not to fall victim to a world consumed by darkness. With the aid of his mother, Lex was exposed to a diverse offering of resources and tools that were essential to his ability to achieve great things independently.

“Elexis, it does not matter what anyone says. You decide what you can do, and no one else.” Those are the exact words spoken by Lex’s mother and were echoed in a 2016 Procter and Gamble commercial that featured both of them. Those same words have helped her son succeed in transforming what was once a tragedy, into a triumph. His athletic talents have been featured in media outlets including ESPN, Sports Illustrated, USA Today Sports, and People Magazine. He is a 2015 inductee in the ADN Hall of Fame.

Off the field of play, Lex devotes his time to positively enhance the lives of children nationwide. He serves as an athlete-mentor for Classroom Champions, an organization that pairs Olympians, Paralympians and professional athletes to K-8 students of schools in underserved areas within the United States and abroad.

Through this program, Lex educates his students on the importance of skills such as goal setting, diversity, perseverance, teamwork, and healthy living. Lex and several of his students were featured in Fast Company in 2015 outlining the development of a Google Glass app that would give Lex access to more of the world, the same world that his students see with their eyes daily. It is during these early years when positive role models and strong guidance helped shape the trajectory of Lex’s life. His mission is to provide that same support for kids today. Lex is a sought-after inspirational keynote speaker who empowers his audiences to gaze beyond the horizon and see more than what is in front of their eyes. There is no need for sight when you have a vision. That is the very phrase that has propelled Lex into a world of infinite opportunity. It is not our eyes that ultimately determine success in life. It is our ability to see a vision and do everything in our power to turn it into reality.

During Lex’s presentation, you will laugh, you will cry, you will be inspired, and you will learn how to become a better version of yourself. With every stage that he graces, Lex is determined to do for his audience, what was done for him. That is, to Teach … People … To … See.